At Mr. Sparkle Auto Spa LLC ("Mr. Sparkle," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or use our services.
Information We Collect
When you visit our website or use our services, we may collect the following information:
-
Personal Information: We may collect your name, email address, postal address, and phone number when you provide it voluntarily.
-
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and device information when you interact with our website or use our services.
How We Use Your Information
We use the information we collect to:
-
Provide and improve our services: We use your information to deliver the services you request, personalize your experience, and enhance the functionality of our website.
-
Communication: We may use your information to communicate with you regarding your inquiries, requests, or notifications about our services.
Payment Information
When you make a purchase of a membership or retail wash at Mr. Sparkle Auto Spa LLC, your credit or debit card or other financial information is securely transmitted to a trusted third-party payment processor in compliance with relevant Payment Card Industry Data Security Standards. For membership purchases, your card information is tokenized and stored in your account. We keep a record of your membership purchases. We also maintain a record of your retail wash purchases.
Unlimited Wash Club
When you purchase an Unlimited Wash Club membership, we may require certain personal information, such as your name, mobile phone number, payment details, mailing address, and email address. This information will be stored as a profile associated with your UWC membership. If you contact us regarding your UWC membership, any information provided or recorded will be logged within your profile and may automatically update old records saved by our agents. When part of a membership, your vehicle may have an RFID tag affixed to your windshield. We collect all visit history information anytime services are redeemed. This RFID tag information is used to allow our company to provide services to you and may be customized to your service history and may trigger automated marketing communications.
Information Sharing
We may share your information with trusted third parties in the following circumstances:
-
Service Providers: We may engage third-party service providers to assist us in operating our website, marketing services, or conducting business operations. These service providers will have access to your information solely for the purpose of assisting us.
-
Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We implement reasonable measures to protect your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Your Choices
You have the right to:
-
Update or correct your information: You can update or correct your personal information by contacting us at managemycarwash.com
-
Opt-out of marketing communications: You can unsubscribe from our marketing emails by following the instructions provided in the email footer, unsubscribe from text message SMS communications by replying “STOP” to the same telephone number you received a communication from.
Updates to this Privacy Policy
We may update this Privacy Policy periodically. Please review it periodically for any changes.