At Mr. Sparkle Auto Spa LLC ("Mr. Sparkle,” “we," "us," or "our"), we respect your privacy and are committed to complying with the Telephone Consumer Protection Act (TCPA) and applicable laws regarding SMS and email marketing. This policy outlines our practices for sending promotional messages.
Consent and Opt-In
We will only send SMS or email marketing messages to individuals who have provided express written consent to receive such communications. This consent may be obtained through opt-in forms on our website, mobile applications, or other means.
Clear Identification
All SMS and email marketing messages will clearly identify us as the sender and provide contact information for recipients to reach out to us.
Opt-Out Mechanism
We will include an easy and accessible opt-out mechanism in all SMS and email marketing messages. Recipients who no longer wish to receive these messages can opt out by following the instructions provided in email footers or replying “STOP” to any SMS communication from us.
Frequency and Content
We will ensure that the frequency of our SMS and email marketing messages is reasonable and in line with recipients' expectations. The content of our messages will be relevant, informative, and in compliance with applicable laws and regulations.
List Management
We will maintain accurate and up-to-date records of individuals who have opted in or out of our SMS and email marketing communications. We will promptly remove opt-out requests from our contact lists and honor recipients' preferences.
Data Security
We will implement appropriate security measures to protect the personal information we collect for SMS and email marketing purposes. This includes safeguarding data against unauthorized access, use, or disclosure.
Third-Party Compliance
If we engage third-party service providers for SMS or email marketing purposes, we will ensure that they comply with applicable laws and regulations and adhere to the standards outlined in this policy.
Compliance Monitoring and Training
We will regularly monitor and review our SMS and email marketing practices to ensure compliance with TCPA and relevant laws. Our employees involved in marketing activities will receive training on TCPA compliance and best practices.
Policy Updates
We may update this SMS and Email Marketing Policy from time to time to reflect changes in laws, regulations, or our practices. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns about our SMS and email marketing practices or wish to opt out of receiving such communications, please contact us using the information provided below.
By providing your consent to receive SMS and email marketing messages from us, you acknowledge that you have read and understood this policy and agree to its terms.